Introduction
Welcome to the privacy policy of BonroyNet. BonroyNet is a web platform and services brand developed and operated by HK Bonroy Network Technology Limited. This policy describes the ways in which we handle personal information when you visit our website at https://www.bonroynet.buzz, contact our team, or use any of the services we provide. We take the protection of your privacy seriously, and we have designed our practices to be transparent, lawful and proportionate.
Please read this policy carefully so that you understand what information we collect, why we collect it, how we use it, and the choices available to you. By using our website or engaging with our services, you acknowledge that you have read and understood the practices described in this document. If you do not agree with any part of this policy, you should stop using the website and contact us with any questions you may have.
This policy applies to personal information that we collect through our website, through email and telephone communications, and through the delivery of our services. It does not apply to information that is publicly available, to information that has been anonymized, or to the practices of any third party website that you may reach through a link from our site. Where we provide services under a separate client agreement, additional privacy terms may apply.
Who We Are
The data controller responsible for your personal information is HK Bonroy Network Technology Limited, a company operating within the Computer Systems Design and Related Services industry. Our registered business address is HK Bonroy Network Technology Limited, Rm 1201 12/F PROSPERITY CTR, 982 CANTON RD, Mong Kok, Hong Kong (HK).
BonroyNet designs, integrates and operates computer systems for organizations of many sizes. In the course of that work we may receive information about our clients, prospective clients, and the people who interact with our website. Whenever the terms we, us or our are used in this policy, they refer to HK Bonroy Network Technology Limited and the BonroyNet brand.
In many of our engagements we act as a data processor on behalf of a business client, while the client remains the data controller. In those cases the privacy notice of the client governs the personal information that the client shares with us, and we process that information only according to the documented instructions we receive. This policy describes the practices that apply when we act as the controller of personal information.
Information We Collect
We collect several categories of information in order to operate our website and deliver our services. The information we collect can be grouped into the categories described below.
Information You Provide Directly
When you contact us through our website forms, by email, by telephone or through any other channel, we may collect your name, email address, telephone number, company name, job title and the details of your inquiry. This information is provided voluntarily and is used to respond to your request and to provide the services you have asked for.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information through server logs and similar technologies. This may include your internet protocol address, browser type and version, operating system, the pages you view, the time and date of your visit, the amount of time spent on each page, and the website that referred you to us.
Information From Third Parties
In some cases we may receive information about you from third parties, such as business partners, analytics providers or public sources. We use this information only where we have a lawful basis to do so and only for the purposes described in this policy.
We may also collect business contact information such as company name, office address, department and role. We collect payment related information only to the extent needed to invoice for our services and to maintain financial records. We do not collect sensitive categories of personal information, such as health data or biometric data, through our website.
How We Collect Information
We collect personal information through several different methods, each of which is described below. We do not collect more information than is necessary for the purpose in question, and we rely on lawful grounds for every collection activity.
- Direct interaction, such as when you complete a form, send us an email or speak with a member of our team.
- Automated technologies, such as cookies and server logs, which gather technical data as you browse the website.
- Business records, such as information we hold as a result of providing services to your organization.
- Public sources, such as company registers or public professional profiles, where those sources are relevant to a business inquiry.
We collect the minimum amount of information required for each purpose. Wherever it is practical, we rely on aggregated or anonymized data rather than personal information, and we regularly review our collection practices to make sure they remain proportionate and lawful.
How We Use Your Information
We use the information we collect for a number of purposes, all of which are connected to the operation of our business and the delivery of our services. These purposes include responding to your inquiries, preparing proposals, delivering and improving our services, maintaining the security of our systems, and meeting our legal obligations.
We also use information to understand how visitors use our website so that we can improve its structure and content. This analysis is performed using aggregated or deidentified data wherever possible. We do not sell your personal information, and we do not use it to make automated decisions that produce legal or similarly significant effects on you without human involvement.
In addition, we use personal information to communicate with you about your projects, to send service updates and administrative messages, and to maintain business and financial records as required by law. Where you have agreed to receive marketing communications, we may send you information about services that we believe are relevant to you, and you may opt out at any time.
Legal Bases for Processing
Depending on the jurisdiction that applies to you, we rely on one or more of the following legal bases when processing personal information. We process information where it is necessary for the performance of a contract with you or your organization, where we have a legitimate business interest that is not overridden by your rights, where we have obtained your consent, or where we are required to do so by law.
Where we rely on legitimate interests, those interests include the operation, improvement and security of our business and website. Where we rely on consent, you have the right to withdraw that consent at any time, and we provide clear instructions for doing so in each relevant communication.
If you reside in a jurisdiction that provides specific data protection rights, the legal bases described above apply to the extent required by that jurisdiction. Where more than one legal basis applies to the same processing activity, we will identify the primary basis we rely on. You may ask us at any time for more information about the legal basis that applies to a particular processing activity.
International Data Transfers
HK Bonroy Network Technology Limited is based in Hong Kong, but we may use service providers located in other countries. As a result, your personal information may be transferred to, stored in or processed in a jurisdiction that does not provide the same level of data protection as the jurisdiction in which you reside.
Where we transfer personal information across borders, we take appropriate safeguards to protect that information, including the use of contractual clauses and other measures required by applicable law. If you would like further information about the safeguards we use for international transfers, please contact us using the details at the end of this policy.
The locations to which information may be transferred vary over time depending on the service providers we use and the nature of each engagement. We maintain an inventory of the jurisdictions involved in our processing activities and update our safeguards whenever that inventory changes. You may request a summary of the countries where your information may be processed by contacting us.
Data Retention
We retain personal information only for as long as is necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the nature of the information and the purpose for which it was collected.
When personal information is no longer needed for the purposes for which it was collected, we delete or anonymize it in a secure manner. We review our retention practices on a regular basis to ensure that we do not hold information for longer than necessary.
For example, inquiry and correspondence data may be retained for the duration of our relationship with you and for a reasonable period afterwards to allow us to respond to follow up questions and to meet our record keeping obligations. Financial records may be retained for a longer period as required by tax and accounting law. Where a specific retention period applies to a category of information, we document it in our internal data inventory.
Data Security
We use appropriate technical and organizational measures to protect personal information against accidental loss, unauthorized access, alteration, disclosure or destruction. These measures include access controls, encryption in transit, network security monitoring and staff training on privacy and security responsibilities.
Although we work hard to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we will notify you and the relevant authorities in the event of a data breach where required by law.
We also limit access to personal information to those employees and contractors who need it to perform their duties, and we require them to maintain the confidentiality of that information. We test our security measures on a regular basis and review them whenever there is a change in technology, in our business, or in the threats we face. You play an important role in security as well, and we encourage you to use strong credentials and to contact us promptly if you suspect any unauthorized activity.
Your Privacy Rights
Depending on your jurisdiction, you may have a number of rights in relation to your personal information. These rights may include the right to access the information we hold about you, the right to request correction of inaccurate information, the right to request deletion, the right to restrict or object to processing, and the right to data portability.
You may also have the right to withdraw consent where we rely on consent as a legal basis, and the right to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us using the details in the contact section below. We will respond to your request within the time frame required by applicable law.
Some rights are subject to limitations and exceptions set out in applicable law. For example, we may need to retain certain information to comply with a legal obligation or to defend against a legal claim. If we are unable to fulfil a request, we will explain the reason to you. We will not charge a fee to process your request unless it is manifestly unfounded or excessive, in which case we may charge a reasonable administrative fee or decline to act.
Privacy for Children
Our website and services are intended for business users and are not directed toward children under the age of sixteen. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that a child has provided personal information to us, please contact us immediately and we will take steps to delete that information.
We do not knowingly process information relating to children in connection with our services, and we ask that users of our website be at least sixteen years of age. Any information that we determine to relate to a child will be removed promptly.
If you are under the age of sixteen, please do not submit any personal information through our website without the involvement of a parent or guardian. We do not design our services to appeal to children, and we do not knowingly market to them. Our practices in this area are reviewed as part of our broader privacy compliance program.
Third Party Links and Services
Our website may contain links to websites or services operated by third parties. This privacy policy applies only to the BonroyNet website and the services provided by HK Bonroy Network Technology Limited. We are not responsible for the privacy practices of any third party, and we encourage you to review the privacy policies of any website you visit through a link from our site.
The inclusion of a link does not imply that we endorse the linked website or its practices. We have no control over the content or policies of third party websites, and we disclaim any responsibility for the information practices of those parties.
Our website may also integrate with tools that help us understand site usage, and those tools may set their own cookies or collect their own data under their own policies. We select those tools carefully and, where possible, configure them to minimize the amount of personal information they collect. Any data collected by such tools is subject to the privacy policy of the provider of that tool.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make material changes, we will update the last updated date at the top of this page and, where appropriate, provide additional notice.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of the website after any changes to this policy constitutes your acceptance of the revised terms.
If a change is material, we may provide notice through the website, by email or by other appropriate means before the change takes effect. We will archive previous versions of this policy where required by law. If you continue to use the website after a material change, you will be deemed to have accepted the updated policy, subject to your rights under applicable law.
How to Contact Us
If you have any questions, concerns or requests regarding this privacy policy or the way we handle your personal information, please contact us using the details below.
- Email: support@bonroynet.buzz
- Phone: +14452637299
- Address: HK Bonroy Network Technology Limited, Rm 1201 12/F PROSPERITY CTR, 982 CANTON RD, Mong Kok, Hong Kong (HK)
We aim to respond to all privacy related inquiries in a timely and helpful manner, and we will do our best to resolve any concerns you raise.
You may also contact our data protection team directly with any matter related to this policy. If you believe that we have not handled your information in accordance with this policy or applicable law, you may lodge a complaint with the data protection authority in your jurisdiction. We are committed to working with you in good faith to resolve any concern.